Contact
The Halo Works Ltd

+44(0)1276 477445
or email us

Public Sector

Since 1994 we have worked with many local authorities in just about every area of their operations.  These include specialisms of corporate policy and strategy as well as service related consultation projects. These projects have used a wide range of consultation methodologies including focus groups along with postal, telephone, face to face as well as on line surveys.

We are very experienced and understand the needs of the various users of consultations and keep a clear, outcomes based approach to all the work we undertake.   We have spent time researching the views of elected Members, staff, residents, young people and other stakeholders like the Police, PCT’s and NGO’s where there is a need.

Some of our local authority clients include:

  • Aylesbury Vale District Council
  • Basingstoke & Deane District Council
  • Buckinghamshire County Council
  • Chiltern District Council
  • Chichester District Council
  • Elmbridge Borough Council
  • Guildford Borough Council
  • Hart District Council
  • Mole Valley District Council
  • Rushmoor Borough Council
  • Surrey Heath Borough Council
  • Woking Borough Council

Typically, much of the consultation we get involved with is issue led, where a local authority has to balance the views of local interest groups as well as the wider community on sensitive issues like housing development, town centre development or environmental issues. Our service based consultation expertise covers areas such as:

  • Car Parks
  • Complaint Handling
  • Corporate Priorities & Objectives
  • Council Tax
  • Services for the Elderly
  • Communications
  • Community Safety
  • Employee or staff surveys
  • Development Control
  • Leisure Services
  • Refuse & Recycling
  • Spatial Strategy
  • Town Centre Redevelopment
  • Young People

Read about some of the specific consultation projects we have been involved in.

  • "The tool has provided my company with a unique insight in to how we are viewed"

    Major outsource provider

  • "I couldn't believe the accuracy of results and the amazing insight I got"

    Global airline services business

  • "The 'External' survey should be absolute gold dust to a company"

  • "Halo should be a fundamental part of every company's toolkit"

  • "All results were presented in a very clear and unambiguous way"

  • "The Halo Works team have been fantastic to work with"

  • "The survey challenged my perceptions as to whether we were using the right measures to tell us whether we are doing a good job or not."

    Global consulting business

  • "I am and will continue to, recommending the survey to all my clients and I happily commend it to you, the reader."

    Global customer management and strategic consultancy

  • "The process has made the team stronger as each person can give their opinions anonymously."

  • "We now have a series of action points that we can measure the effectiveness of."

  • "The people at Halo were supportive and tremendously helpful."

  • "Halo is now part of our annual review."

  • "I cannot believe after twenty months, countless issues, consultants, workshops and brainstorms that we have finally solved this problem. Now thanks to the Halo Process we have made huge progress in just four weeks "

    Rydon Group CEO

  • “The Halo Works team hit every deadline, however tight, and the end results and workshop was great fun and we are still using the insights one year on.”

  • “The work The Halo Works did for us was so much better than anything else we have done in the past.”

    Construction Business

  • “If you want an excellent research agency, choose The Halo Works as they are the best there is.”

  • “The Halo Works are the only research company I recommend because they are consistently excellent.”

  • “I have always found The Halo Works to be very enthusiastic and innovative. I would not hesitate in using them again when needed.”

  • “I find them very professional with a good understanding of their and our business.”

    Airline handling business

  • “They are totally reliable and with real integrity. This alongside their excellent techniques makes them very good to have your team.”

  • “They are such a strong part of our team I sometimes forget they don't work for us.”

  • "Research and consultation is used throughout the authority to deliver an excellent service. The Halo Works have helped to make this happen, especially with the professional management of our Citizens' Panel"

    Chichester District Council

  • "We have worked closely with The Halo Works for a number of years and we have found them to be very supportive and professional in their advice and in the many consultation exercises they have helped us with".

    Strategy & Communications Manager- Rushmoor Borough Council

  • "The Halo Works have developed a good relationship with our staff and Councillors and have a sound understanding of the Council, the area and of local issues. These have proved helpful in their analysis, presentation and intepretation of our survey results".

    Rushmoor Borough Council

  • "The journey that we took with The Halo Works taught us a lot about ourselves and enabled us to understand what our customers really need from us"

    Rydon Group - Director of Strategy, Marketing and Communications