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The Halo Works Ltd

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The Benefits

Gain commitment

People are getting busier and busier in their respective organisations, yet gaining real commitment from both staff and customers is getting even harder to achieve. We know from our research that if key measures in an organisation are geared towards "transactions", i.e. doing things, then this drives people to be busier.  The adage, "what gets measured gets done" is certainly true, and this is fine as long as being busier creates a positive environment for staff to deliver a positive results for customers. The key is measuring the benefits delivered rather than the actions taken.

The Halo Process can help you:

  • Generate a happier team of staff and a deeper commitment from customers
  • Make your organisation more efficient and productive 

Measure what matters

As businesses grow, they often implement measures to help them maintain control.  Often the wrong measurements are applied. For example, an organisation might be measuring the speed at which a particular task is being done, when accuracy might be a better measure.

Some smaller organisations might measure how "busy" they are (even informally) and this might become their key measure, when the real success criteria in terms of measurement might be what they achieve and the benefits they are adding to the lives of their staff, users and customers.

The Halo Process will:

  • Enable an organisation to identify and measure the benefits of what they are doing rather than just the transactions themselves.
  • Allow companies to become a better, rather than busier, organisation

Get aligned

Organisations, whether large or small, often find themselves getting busier, but this doesn't always translate into success.  During growth periods, businesses often fragment and over time lose focus on the important things and move away from what they wanted to achieve in the first place.  This manifests itself in a misalignment between the needs of the organisation, its staff, customers and other stakeholders.

The Halo Process can help you:

  • Identify your business’ core values and measure how aligned these are across the organisation
  • Make your organisation more efficient, productive and easier to do business with

Invent the future

 The Halo Process can help you:

  • Provide insight to enable you to invent the future you want for your organisation
  • Allow management time to be spent more effectively and efficiently, on issues that make a real difference
The Halo Process will help with these critical elements of the business by helping focus on what is important.  It highlights relevant changes that will improve the performance of the organisation.

  • "The tool has provided my company with a unique insight in to how we are viewed"

    Major outsource provider

  • "I couldn't believe the accuracy of results and the amazing insight I got"

    Global airline services business

  • "The 'External' survey should be absolute gold dust to a company"

  • "Halo should be a fundamental part of every company's toolkit"

  • "All results were presented in a very clear and unambiguous way"

  • "The Halo Works team have been fantastic to work with"

  • "The survey challenged my perceptions as to whether we were using the right measures to tell us whether we are doing a good job or not."

    Global consulting business

  • "I am and will continue to, recommending the survey to all my clients and I happily commend it to you, the reader."

    Global customer management and strategic consultancy

  • "The process has made the team stronger as each person can give their opinions anonymously."

  • "We now have a series of action points that we can measure the effectiveness of."

  • "The people at Halo were supportive and tremendously helpful."

  • "Halo is now part of our annual review."

  • "I cannot believe after twenty months, countless issues, consultants, workshops and brainstorms that we have finally solved this problem. Now thanks to the Halo Process we have made huge progress in just four weeks "

    Rydon Group CEO

  • “The Halo Works team hit every deadline, however tight, and the end results and workshop was great fun and we are still using the insights one year on.”

  • “The work The Halo Works did for us was so much better than anything else we have done in the past.”

    Construction Business

  • “If you want an excellent research agency, choose The Halo Works as they are the best there is.”

  • “The Halo Works are the only research company I recommend because they are consistently excellent.”

  • “I have always found The Halo Works to be very enthusiastic and innovative. I would not hesitate in using them again when needed.”

  • “I find them very professional with a good understanding of their and our business.”

    Airline handling business

  • “They are totally reliable and with real integrity. This alongside their excellent techniques makes them very good to have your team.”

  • “They are such a strong part of our team I sometimes forget they don't work for us.”

  • "Research and consultation is used throughout the authority to deliver an excellent service. The Halo Works have helped to make this happen, especially with the professional management of our Citizens' Panel"

    Chichester District Council

  • "We have worked closely with The Halo Works for a number of years and we have found them to be very supportive and professional in their advice and in the many consultation exercises they have helped us with".

    Strategy & Communications Manager- Rushmoor Borough Council

  • "The Halo Works have developed a good relationship with our staff and Councillors and have a sound understanding of the Council, the area and of local issues. These have proved helpful in their analysis, presentation and intepretation of our survey results".

    Rushmoor Borough Council

  • "The journey that we took with The Halo Works taught us a lot about ourselves and enabled us to understand what our customers really need from us"

    Rydon Group - Director of Strategy, Marketing and Communications